Need help with Nortify?

Our friendly support team is here to help

Most frequent questions

Do I need Nortify?

Would you like easier, more efficient and effective ways to manage you school system?

If that is a yes, then yes, you absolutely need Nortify!

Is Nortify free?

Nortify is FREE!

No sign up fee, no license fee, no monthly, quarterly/annual support or service maintenance fee! It’s simply your WILL to be part of a smart generation.

However, to get even more, click here to see the pricing for premium plan.

There are no hidden charges.

How do I get parents/guardians onboard?

The benefits of using a SMART system for school management are self evident. Just a quick guide on how-to would most definitely create a buy-in.

How do I upgrade?

Simply pay for the Premium plan.

Click here for pricing information.

Is there a money back guarantee?

We are certain you would love our SMART management suite and have no need for a refund 🙂

How do I sign up to use Nortify?

Go to and click on the plan of your choice to get started.

What is a coupon code and how do I get one?

A coupon code is a unique identifier that connects a School to a particular Channel Partner. It is required for registration and can be requested from your Channel Partner.  Check partners directory for the closest partner to your region.

What do I need during Sign up as a School?

The following scanned documents are required:

  • Your Corporate Affairs Commission (CAC) certificate


  • School Registration with the Ministry of Education or Social welfare


  • Valid Identification of either the school Administrator or Proprietor/Proprietress


Utility bill of your school premise

What happens after I send the required documents?

Your account is activated, and an email is sent to you with your portal activation link and login details to access the Nortify platform

How do I explore the full features of Nortify?

Nortify is driven by add-ons that allow schools to provide parents extra convenience. These add-on includes: Admission vouchers for online registration, E & R vouchers for online result check, DTS License  for Integrated payment system and SMS credit for text messages. You subscribe for the Nortify add-ons from your Channel Partner who will process your order and make them available.

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How-to Videos

Nortify Library

Our library is equipped with user manuals and how-to videos for users and administrators. Nortify training course provide in-depth content required to kick the ground rolling. Click here to access the manuals and videos.

User Examples

User Community

Nortify user forum is inclusive of nortify users – basic and advanced, nortify administrators and nortify support team. All solving the members’ problem collectively. You can be part it by searching for answers or posting your questions. Click here to join the user community now!

Ticket Management

Support Center

Need our support team to work you through? Drop your complaint at our helpdesk platform and our helpdesk team will resolve it within 24 -48 hours. Ask us your question right away.

Chat or Call

Contact Center

Our contact center allows customers on paid plan to enjoy fast-tracked support service. You can chat or call us on 08090160500. Our contact center agent are on standby Monday through Friday to provide instant support.